Re: WiredSurf
There was a post in the WS forum "Paid" thread yesterday by a long-time e-acquaintance (via BYUFanatic's AS101 forum) indicating she'd received her refund in full. I did confirm independently with her that this actually happened - it was <$100, and when she requested it she offered to roll it back in as an upgrade in the new program, which they did.
I'm not sure there's any firm conclusions to be drawn here, but it's at least a positive note. I have a Support request in for my refund, an amount in four figures that was my first & only upgrade and it was literally days before the crash, so it was all lost. I'm hoping (Richard!) that I'll see it back, though I've not specifically offered to roll it back into the new program.
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