TigerBuny, it’s true that their services are not as fast as we would like it to be BUT you should know they didn’t work on Friday 4 July which is a National Festivity in the USA (Independance Day) and during the Week-End, things are slower than during the Weekdays. I think they are also very busy right now with the W9 Tax-Form paper (this alone, is not an easy task) and the launch of the Chinese site probably this week.
It is also good to read the ASD news page each day in order to know the updates. When you start surfing each day, it is easy to check the news cause it is always the 1st site that appears when you surf, so you can't miss the page and can open it.
Another thing is that ASD is hiring new staffs at a high speed: The Accounting dept has around 15 people already and they are in the process of installing a very large number of phone lines. They will be hiring the services of a backup call center to assist with calls coming in… and with the LIVE Calls, there will be NO delay to get a response. Many good projects ahead like an International Debit Card that will come out in the next few weeks…
So you see, it’s NOT (and it will NEVER be) the time to suggest ppl to look elsewhere…
P.S: And I believe with more than 100,000.00 members + 2000 members coming in daily, it's normal things are slowing down a bit.